Cancellation Policy
ffective Date: January 1, 2024
1. Overview
Geek Rhino LLC ("we," "us," or "our") provides web design, development, and SEO digital marketing services. Due to the nature of our services, all sales are final, and no refunds are accepted. This policy outlines the terms and conditions related to cancellations.
2. No Refunds
All payments made for our services are non-refundable. Once a purchase is completed, it is final. This policy is in place due to the custom and intangible nature of our services, which require significant time and resources to deliver.
3. Cancellation of SEO Services
3.1 Monthly SEO Services
Clients who have subscribed to our monthly SEO services may cancel their subscription at any time. However, the cancellation must be requested before the start of the next billing cycle. If a cancellation request is received after the new billing cycle has begun, the cancellation will take effect at the end of the current billing cycle, and no refund will be provided for the current month.
3.2 Cancellation Process
To cancel your monthly SEO services, please contact us in writing via email at cancel @ geekrhino.com or through our contact form on the Site. Include your name, account information, and a clear statement of your intent to cancel. We will process your cancellation request and confirm the effective date of cancellation.
4. One-Time and Project-Based Services
For one-time or project-based services (e.g., web design, development projects), once the project has commenced, cancellations are not permitted, and all payments are non-refundable. This policy ensures that the resources allocated to your project are compensated for the work performed.
5. Amendments to the Cancellation Policy
We reserve the right to amend this Cancellation Policy at any time. Any changes will be effective immediately upon posting the updated policy on our Site. It is your responsibility to review this policy periodically to stay informed of any changes.
6. Contact Us
If you have any questions or concerns about this Cancellation Policy, please contact us at:
Geek Rhino LLC
Email: cancel @ geekrhino.com
Phone: (754) 333-4545
